Choosing Between In-House And Outsourced IT Services: Factors To Consider
When you run a small business that is quickly expanding, it can be difficult to keep track of everything that is going on and that needs to be maintained at the same time. As such, it may be very late in the process that you begin to realize that you need computer and IT assistance. When you are faced with this situation, there are two options that you can choose from. On the one hand, you can develop an in-house IT department that can help to manage and monitor your computer and IT services and needs. But on the other hand, you can hire a professional IT company and outsource all of your IT services. The question is, which option is right for your and you business? Get to know some of the factors to consider when making this decision so that you can be sure you make the right choice.
The Cost Of Services
The first factor to consider is, of course, the cost of the IT services you need. When you create your own IT services department, you will need to consider the wages that your IT employees will earn, the benefits that you will need to offer them, the cost of the hours it will take to find, hire, and train these new employees and the like.
Hiring an outsourced IT services company, on the other hand, does not have as many of these hidden costs and factors that you need to consider. All of the IT employees are paid their wages by the company you hire, and the fees for services are upfront. So when you are trying to decide between the different options, keep in mind which is most cost effective.
The Hours of Service You Need
Depending on the type of business you run, the hours in which you need IT assistance throughout the day may vary. Some businesses run 24/7, while others have limited hours of operation. If your business is in the first group, you will need to consider the fact that you may need IT assistance in the middle of the night or extremely early in the morning.
It can be difficult for you to staff your own in-house IT department 24 hours a day and justify the cost. After all, the overnight IT services that you may require will not be an occurrence that happens every day, but will instead only be in case of emergency. When you outsource your IT services, they will be ready and on-call at all hours of the day or night, but you will not be paying them an hourly wage for time that they are not spending working on your technology and computing needs.
Now that you know a few of the factors to consider when you are choosing between in-house and outsourced IT services, you can be sure that you are making the right decision for you and your growing business.